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Work in Progress: This documentation is being actively developed. More content will be added soon!

If you run into any issues, please email rasul@readwise.io

HelpScout

Coming Soon

HelpScout support will bring customer support context into Greghaus so you can understand the issue in the user's own words without leaving the investigation flow.

Planned Questions

  • What exactly did the user report?
  • Are there reproduction details in the support thread?
  • How many users are writing in about the same issue?
  • Is there already an ongoing support conversation that needs an update?